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Terms & Conditions 

 

Welcome to Blue Lightning Pressure Cleaning ("we," "our," or "us"). By accessing our website or scheduling services with us, you agree to comply with the following terms and conditions. Please read them carefully as they establish your rights and obligations concerning your use of our website and services.

1. Introduction

These Terms & Conditions govern your use of our website and the services we provide. By using our website or booking our services, you confirm your agreement to these terms in full. If you do not agree with any part of these terms, you should discontinue use of our website and refrain from scheduling any services.

2. Use of the Website

You agree to use our website solely for lawful purposes and in a manner that does not infringe on the rights of, or restrict the use and enjoyment of, the site by any third party. Prohibited activities include, but are not limited to, engaging in harmful behavior such as hacking, distributing malicious software, or attempting to disrupt the normal operations of our website. We reserve the right to terminate or limit your access to our site at our sole discretion if we detect misuse or suspicious activity.

3. Services and Pricing

Blue Lightning Pressure Cleaning provides professional pressure cleaning services for both residential and commercial properties. While we strive to maintain accurate and up-to-date information on our website, service descriptions, and pricing, errors or discrepancies may occasionally occur. We reserve the right to modify or update our service offerings and prices at any time without prior notice. Should we identify a pricing error, we will inform you and provide the correct information before proceeding with your booking. We are committed to delivering services as described, but adjustments may be necessary to account for unforeseen circumstances.

4. Payment Terms

  • Payment Due Upon Receipt: Payments for services rendered are due immediately upon receipt of the invoice. We accept all major credit cards, Venmo, PayPal, cash, and checks.
  • Late Payment Policy: Payments not received within 10 days of the invoice date will be considered late. A late fee of $25 will be charged for every 15-day period the payment remains delinquent. It is your responsibility to ensure prompt payment to avoid these additional charges.
  • Non-Sufficient Funds (NSF) Fee: If a check payment is returned due to non-sufficient funds, a $30 NSF fee will be applied. We reserve the right to seek reimbursement for any additional costs incurred in the process of collecting payment.

5. Cancellation and Rescheduling

We understand that unforeseen events may require you to cancel or reschedule your appointment. While we do not impose any cancellation fees, we kindly ask for at least 48 hours' notice to allow us to make the necessary adjustments to our schedule. Providing ample notice helps us maintain efficiency and deliver excellent service to all our clients. We reserve the right to refuse future services to clients who repeatedly cancel without sufficient notice.

6. Refund and Damages Policy

We are dedicated to delivering top-quality service and ensuring customer satisfaction. Please note the following:

  • Service Satisfaction Guarantee: If you are not satisfied with the outcome of our work, please notify us within 48 hours of the service date. We will make reasonable efforts to address and correct the issue to your satisfaction.
  • Refunds for Services Rendered: As our services involve labor and resources, refunds are generally not provided. However, if a significant issue arises that cannot be resolved through our corrective measures, we may consider a partial or full refund at our discretion. To request a refund, please email us at info@bluelightningpc.com with a detailed explanation of your concern, including photos if applicable. We will review your case and respond promptly.
  • Damages Policy: We take every precaution to protect your property. If damage occurs as a result of our work, you must report it in writing within 48 hours of the service date. Please provide a detailed description of the damage, along with photos and relevant documentation. We will assess the situation and, if found responsible, work with you to resolve the issue, which may include repair, replacement, or compensation.
  • Exclusions from Liability: We are not liable for damages resulting from pre-existing conditions or natural wear and tear that become apparent during the cleaning process.

7. Communications and SMS Messaging

We value your privacy and only send SMS messages if you have opted in. By opting in, you agree to receive text messages related to order and customer information and, on occasion, promotional messages. We do not send messages outside of these purposes, nor do we share your phone number with third parties. You may opt out of promotional messages at any time.

8. Liability and Warranties

Our services are provided “as is” without any guarantees or warranties, either express or implied. We do not warrant that our services will meet your specific needs or expectations, nor do we guarantee any specific results beyond what is expressly promised. We are not liable for any damages or losses, including but not limited to, incidental, consequential, or indirect damages resulting from the use of our services or website. This limitation of liability applies to the fullest extent permitted by law.

9. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Blue Lightning Pressure Cleaning and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content from our site is strictly prohibited and may result in legal action.

10. Errors and Omissions

Despite our best efforts to maintain accurate and up-to-date information, our website may contain errors or omissions. We reserve the right to correct any such errors and to modify or update the information on our site at any time. If an error impacts your service or pricing, we will inform you and provide the correct details before proceeding.

11. User Responsibilities

You are responsible for providing accurate and complete information when booking our services. You agree to adhere to our guidelines and cooperate with our team to ensure a successful service experience. Misrepresentation or failure to follow instructions may result in the termination of our services.

12. Indemnification

You agree to indemnify and hold Blue Lightning Pressure Cleaning, its employees, and affiliates harmless from any claims, liabilities, or expenses (including legal fees) arising from your misuse of our website or violation of these Terms & Conditions. This includes, but is not limited to, any claims arising from your failure to comply with local laws or regulations.

13. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website or services constitutes acceptance of the updated terms. We encourage you to review these terms periodically to stay informed about any changes.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from or relating to these terms shall be resolved in the courts of Florida.

15. Contact Information

For any questions, concerns, or to submit a refund or damage claim, please contact us:

Email: info@bluelightningpc.com

We are committed to providing exceptional service and addressing any concerns in a fair and timely manner.